Recruitment is the process of where a business will attract and select a qualified people for a position within an organisation. This is important in the businesses such as Sainsbury as recruitment is about finding the right person for the job that is available and this has effects for a business performance, image with customers and profitability.
Retention is keeping employees in the workplace such as Sainsbury’s for as long as possible.
In a business such as Sainsbury’s supermarket Ltd they will need a lot of staff to keep up with their growing business and to do this Sainsbury’s and any other business in this situation will use something called the recruitment process to employ and attract the new staff they need. The recruitment …show more content…
They will also need Suitable qualifications for the job( most jobs and business will ask for 5 C’s or above), you would also be liked to have experience in a similar roles as this would mean you have had experience working with a customer before and you will also be expected to have knowledge of products/services as you will be needing to answer customers questions about the product/ service, you will be wanted to have some experience of the retail industry as this would mean you would know how it is like to work in the industry, you will also need to be effective in meeting personal and team targets and have the ability to observe and raise professional standards of production/service delivery to help the business gain and keep a good …show more content…
The employee needs to act professional at all times and not act immature when dealing with customers. The employee needs to be able to understand a customer’s needs and have the ability to use their own initiative in the workplace to solve problems. They also need to be able to take responsibility for personal development and actively seek opportunities for improvements in any areas. And they need to have a strong sense of responsibility and desire to get the job done properly and they can work to budgets and deadlines. They also need to be able to be Patient and hardworking and have the ability to work as part of a team as in a sales assistant job you will be working as a team most of the time, you also need to have good interpersonal skills, and be able to cooperate with others, you will also from time to time need some negotiating skills as in a retail environment you will need to use them and finally you will need some interviewing skills as you will may need to interview other employees in the