Undercover Boss introduces the audience that CEO’s can do the grunt work like them as well, but still display that they can go back to their position on their job at any time. Reality TV shows the audience that there could be people that are at the bottom of the pyramid, but the audience can see the participants rise and make their way up to the top. In the third season episode six, Undercover Boss shows that Popeye’s Louisiana Kitchen really cares about their employees and get to their level by visiting their store locations and having face to face conversations; the show gives the impression to the audience that they are not afraid to “stoop” to their employees rank in their jobs. The network lets the employees in Popeye’s tell their back story of the hardships they have been going through with the intention of touching the hearts of the viewers at home. The audience gets invested because they start to identify if they have also gone through a situation like the employees on the show. Serpe also mentions, “…the fact that we don’t see their private homes……or any truly desperate clientele — all of it makes the pawn biz seem like an honest one: usury with a human face” (271). Undercover Boss displays all their struggling employees and also even lets the audience know what has happened to them after they had filmed that specific episode. The show does not give information on the bosses who participated, if they do actually keep their word and continue to be involved with the lower ranked employees as they said they would while filming for Undercover Boss. These bosses do start to keep their word and for a couple of month do actually visit their locations and check up on their employees, but then start to slack and that’s where Undercover Boss can come again and have another look at the behind the scenes of the same stores
Undercover Boss introduces the audience that CEO’s can do the grunt work like them as well, but still display that they can go back to their position on their job at any time. Reality TV shows the audience that there could be people that are at the bottom of the pyramid, but the audience can see the participants rise and make their way up to the top. In the third season episode six, Undercover Boss shows that Popeye’s Louisiana Kitchen really cares about their employees and get to their level by visiting their store locations and having face to face conversations; the show gives the impression to the audience that they are not afraid to “stoop” to their employees rank in their jobs. The network lets the employees in Popeye’s tell their back story of the hardships they have been going through with the intention of touching the hearts of the viewers at home. The audience gets invested because they start to identify if they have also gone through a situation like the employees on the show. Serpe also mentions, “…the fact that we don’t see their private homes……or any truly desperate clientele — all of it makes the pawn biz seem like an honest one: usury with a human face” (271). Undercover Boss displays all their struggling employees and also even lets the audience know what has happened to them after they had filmed that specific episode. The show does not give information on the bosses who participated, if they do actually keep their word and continue to be involved with the lower ranked employees as they said they would while filming for Undercover Boss. These bosses do start to keep their word and for a couple of month do actually visit their locations and check up on their employees, but then start to slack and that’s where Undercover Boss can come again and have another look at the behind the scenes of the same stores