Rational Decision-Making Model Of A Payroll Officer

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As a Payroll officer in a bank, the job description is comprised of a number of delicate tasks and duties. These include checking the time that employees check in and out of the work premises making monthly payments in time, and working out tax and national insurance deductions (Warren, Reeve, & Duchac, 2008). It is also my responsibility to work with the HR department to ensure new members of staff are well set into their new positions. Looking at my responsibilities and duties, it is no surprise that a number of times. I find myself in a situation where I have to make tough decisions. This puts to test my personal values, and my leadership skills as a payroll officer (Angelogiannos, 2009). I have to implement various decision making models …show more content…
This framework is commonly used when making decisions following unexpected situations. The first step to this model of decision making is to identify the problem, and criteria to be met (Albright, Winston, & Zappe, 2010). The failure to diagnose a problem well can make a person to make the wrong decision, like I did. It would help to frame the situation in a different perspective, so that one can make an unconventional decision. I did not try to view the situation from another perspective, but only thought of it as a source of trouble from the employees (Angelogiannos, 2009). Still on this, it is likely that the decision maker will consider the symptoms as the problem, and therefore, they are not able to identify its root cause. I only focused on the reaction of employees, and did not consider taking time to look at the cause of the problem. This would have taken time which I felt was not on my …show more content…
These people should be experts in various relevant fields. They should therefore, give their opinions on what they feel would be a viable to the solution. The decision making team should also help lay out a criteria for picking the final decision (Forgang, 2004). With their help, I would look at all the pros and cons of each alternative, after which, it would be easier to pick a decision that would work for the bank to solve the problem of using wrong information to make decisions (Nutt, & Wilson, 2010). A strategic decision is comprehensive, meaning that it should refer to the extent in which an organization tries to be inclusive during the decision making process (Forgang, 2004). During the strategic decision making process, all stakeholders in the office should be involved (Nutt, & Wilson, 2010). Again, several alternatives should be considered. This way, the end result will be a conclusive

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