Rastogi And Garg: The Benefits Of Engagement And Employee Performance

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Kataria, Rastogi and Garg (2013) explain the benefits of employee engagement as productivity, profits, growth, quality, customer satisfaction, employee retention, low absenteeism and job performance. How does this employee engagement, in turn, work to improve organizational effectiveness? The assigned article set out to answer just that question. It constructed evidence linking the relationship between employee engagement and organizational effectiveness; the long-term ability of an organization to achieve consistently its strategic and operational goals. According to the above reading, employees are in the best position to evaluate the effectiveness of an organization, not the stakeholders. It is through their engagement that organizational effectiveness can occur. Engaged employees often exhibit characteristics like passion, zeal and higher rates of involvement. These employees experience their work as stimulating. They can be characterized as being absorbed in their work, as more loyal and less likely to voluntarily leave an organization. In short, engaged employees perform better, leading to positive organizational effectiveness. The paper explained that employee …show more content…
These organizations that seek to improve engagement need to focus on their employee’s perceptions of the support they receive and the clarity of the work roles they fill. These engaged employees will be enthusiastic about their work and will be dedicated to the organization, putting forth positive energy and efforts toward the goals of the organization. In order to put the information obtained in this article to practical use, it is important to apply the concepts to an existing

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