Quiz Essay

822 Words Oct 4th, 2012 4 Pages
Question 1
1 / 1 pts
According to the text, which of the following is NOT recommended when you are attempting to establish confirming relationships with others in the organizational setting?<br>
According to the text, which of the following is NOT recommended when you are attempting to establish confirming relationships with others in the organizational setting?

Attempt to focus on problem solving.

Be as honest as possible.

Use evaluative "you" language.
Use evaluative "you" language.: You can help create a confirming climate by using "I" language instead of "you" language.
Correct!

Demonstrate concern for others. Question 2
1 / 1 pts
According to Jack Gibb's work on supportive and defensive communication,
…show more content…
commenting about the person's personal life (unless their personal life has a proven impact on their work). commenting about the person's personal life (unless their personal life has a proven impact on their work).: When you are delivering constructive criticism, avoid talking about a person's personal life, unless that is a proven cause of the problem.
Correct!

delivering the remarks in private. Question 5
0 / 1 pts
If you disagree with another person's critique of your performance, which of the following responses would be the most confirming?<br>
If you disagree with another person's critique of your performance, which of the following responses would be the most confirming?

pretending to agree, even though you don't

emphasize areas where you and the other person share the same point of view
Correct Answer

ignoring the comment so as not to draw attention to your disagreement

none of these, because it is impossible to be confirming if you disagree with the other person's comments none of these, because it is impossible to be confirming if you disagree with the other person's comments: If you disagree with another person's critique of your performance, you can emphasize areas where you and the other person share the same point of view.
You Answered Question 6
0 / 1 pts
According to emerging research, cognitive intelligence takes a back seat to emotional intelligence in determining outstanding job

Related Documents