Quiet At Night Case Study

794 Words 4 Pages
Quiet at Night
Quite environment in a hospital is one of the quality indicators the Hospital Consumer Assessment of Healthcare providers and systems (HCAHPs) is used to evaluate the hospital in their patient satisfaction survey. Since 2008 the Hospital Consumer Assessment of Healthcare providers has been reaching out to the recently discharged patients to complete the quality survey. This is the nationwide evaluation resource that helps to evaluate the care to properly reimburse the hospital and identify the areas of strength and weaknesses (Solomon, 2012). That is why it is so important to meet the standard these benchmarks. The poor ranking score negatively affects the hospital reimbursement for the medical services provided. Also, the survey results are subject to publicity and can damage the hospital reputation as
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This is an issue for the hospital because it negatively affects patient care. Patient-centered care supposed the be the foundations we build on the health care provided and the consumer always has the last word in determining the quality of such care ("Cahps Hospital Survey," 2015).
Lack of sleep negatively affects patient recovery, can cause problems with the immune system, infection resistance, and wound healing (Randall, “n.d”). Other studies performed in intensive care units showed that the patients who had a consistent interrupted sleep experienced serious physiologic changes, like increased insulin resistance, more frequent episodes of hypercapnia and hypoxia, delirium, and increased sensitivity to pain (Cipriano, 2014). And delirium or a hospital induced confusion can also increase the risk of falls, especially among the elderly patients. The manager in collaboration with the rest of the team has to find the way to promote the quiet environment and increase patient

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