Be found on trivago. (2016). Retrieved from Trivago: http://company.trivago.co.uk/business/
Expedia Announces Agreement To Acquire Majority Of trivago. (2012). Retrieved from Expedia Inc: http://www.expediainc.com/news-release/?aid=122982&fid=99&yy=2012
Hotel Partners FAQ. (2016). Retrieved from Booking.com: http://www.booking.com/content/hotel-help.en-gb.html?aid=357012;label=gog235jc-content-XX-hotelhelp-XX-unspec-nz-com-L%3Aen-O%3AwindowsSnt-B%3Achrome-N%3AXX-S%3Abo-U%3AXX;sid=28c61a7f21e49c960ab90ecb1b84ad7a;dcid=4
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If we talk about Trivago, it mainly works on the model of referral fees. In this model, the host website i.e. the cybermediary gets paid whenever the visitor click on a link listed in the website. This is the cost per click model. The cybermediaries get paid according to the number of clicks on a link in the website. The cybermediaries also receive a commission whenever a visitor reserves a hotel room through the website listing. (Vidal, 2016)
Trivago being a reputed website is expected to generate huge revenue, considering the high traffic.
• Trivago and Booking.com, both provides 24x7 customer service. But customers only have the option of email and feedback form in case of Trivago whereas in Booking.com one can reach to the customer service via phone to receive more prompt response.
• Unlike Trivago, Booking.com provides another option called “Bargain” which means that the particular property is been listed at the best ever price on the chosen date, and it’s a value for money. This helps the customers to take a prompt and effective