Assessment 3: Mind Tools Communication Skills Quiz The Mind Tools Communication Skills Quiz is a questionnaire that assesses the communication process from “sender” to “receiver”. It contains questions on the different channels of communication which include face-to-face, voice-to-voice, and written. I scored a total of 52/80 points. According to my results, I am a capable communicator which sometimes experiences communication problems.
Out of the five categories listed, three categories were average or above average. I expected low results on the Planning Your Message category, as I have a tendency to not be able to articulate what I am trying to say, or in some cases, I blurt out whatever is on my mind regardless of feelings or consequences. …show more content…
First, I hung up notes on my desk to remind me to “Drop the mouse and turn around!” and “Danger! Mouth operates faster than brain!” Second, I practiced meditation. This has helped me to focus and slows me down to a point where my anxiety level is much lower. Lastly, I made notes of the topics or questions that I need to discuss, and I review that list before I meet with that person. Bad habits are not easy to break and are a constant work-in-progress for me. However, I do “drop the mouse and turn around” more often now.
Assessment 4: DUTCH Test for Conflict Handling The DUTCH Test for Conflict Handling, designed by Van de Vliert (1997), assesses which conflict handling style is preferred from the identified styles of Yielding, Compromising, Forcing, Problem-Solving, and Avoiding. Scores range from 4 to 20, the higher score indicating the preferred conflict handling …show more content…
• Listen.
• Ask what the other person would do.
As I read all the tips listed above, I realized that I do none of those things. I think listening and asking the other person what they want to do will be the most helpful, as that takes the ball out of my court. I need to focus more on keeping explanations of logic from leaving my mouth, so that the other person takes control of the problem by talking about it, and then ultimately solving it themselves. This would also give me time for reflection and to better understand their position. Conclusion The four assessments pertaining to my personality, learning style, communication skills, and conflict handling style provided expected and surprising results. I expected to have the ESFJ-A personality type, as I am a very outgoing person and I tend to put the needs of others before my own. My learning style of VR (Visual and Read-Write) was more surprising, as I had always thought of myself to prefer a kinesthetic approach to learning. However, looking back at my previous labor jobs in manufacturing, my learning style adapted more to the job, and it makes sense to use the VR approach with my current analyst position. My communication skills results were correct, as I can create written messages and receive messages and/or feedback much more easily than I can verbally provide information and apply the correct avenue in which to provide it. Also expected were my preferred conflict handling styles of collaborating
Out of the five categories listed, three categories were average or above average. I expected low results on the Planning Your Message category, as I have a tendency to not be able to articulate what I am trying to say, or in some cases, I blurt out whatever is on my mind regardless of feelings or consequences. …show more content…
First, I hung up notes on my desk to remind me to “Drop the mouse and turn around!” and “Danger! Mouth operates faster than brain!” Second, I practiced meditation. This has helped me to focus and slows me down to a point where my anxiety level is much lower. Lastly, I made notes of the topics or questions that I need to discuss, and I review that list before I meet with that person. Bad habits are not easy to break and are a constant work-in-progress for me. However, I do “drop the mouse and turn around” more often now.
Assessment 4: DUTCH Test for Conflict Handling The DUTCH Test for Conflict Handling, designed by Van de Vliert (1997), assesses which conflict handling style is preferred from the identified styles of Yielding, Compromising, Forcing, Problem-Solving, and Avoiding. Scores range from 4 to 20, the higher score indicating the preferred conflict handling …show more content…
• Listen.
• Ask what the other person would do.
As I read all the tips listed above, I realized that I do none of those things. I think listening and asking the other person what they want to do will be the most helpful, as that takes the ball out of my court. I need to focus more on keeping explanations of logic from leaving my mouth, so that the other person takes control of the problem by talking about it, and then ultimately solving it themselves. This would also give me time for reflection and to better understand their position. Conclusion The four assessments pertaining to my personality, learning style, communication skills, and conflict handling style provided expected and surprising results. I expected to have the ESFJ-A personality type, as I am a very outgoing person and I tend to put the needs of others before my own. My learning style of VR (Visual and Read-Write) was more surprising, as I had always thought of myself to prefer a kinesthetic approach to learning. However, looking back at my previous labor jobs in manufacturing, my learning style adapted more to the job, and it makes sense to use the VR approach with my current analyst position. My communication skills results were correct, as I can create written messages and receive messages and/or feedback much more easily than I can verbally provide information and apply the correct avenue in which to provide it. Also expected were my preferred conflict handling styles of collaborating