Sunlight Hospital Case Study

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As an administrator at the Sunlight Hospital, I have concerns about the complaints that are going on amongst my patients and the quality care that my patients need. Even though the patients love the hospital, it seems like there are somethings that I need to address to assure that my patients are getting the best care. First I would start a suggestion box that way the patients can post their concerns and its anonymous to see how I can improve the structure of the company. I’m also going to see what I can do in order for my employees to interact more with the patients. Some suggestions to consider would be to raffles, when you sign in they pick up a raffle and get ready for the games to started. With this game the patients will be able to win …show more content…
It includes essential information on how your organization will manage, deploy, and review quality throughout the organization. With that being said Quality Improvement is updated on the regular to justified whither or not your company/ business is following the proper protocols to manage their facility. It’s somewhat like a daily report, because you continue to address issues and concerns that occur, such as the pros and cons of the Quality Improvement Plan. I assume a daily report, only because it outlines various areas that needs and would be focus on. It could be somewhat an evaluation of the company’s growth, success, activities, organizational priorities and organizational program requirements (U.S. Department of Health and Human Services, Health Resources and Services Administration …show more content…
Only because, in order for the Sunlight hospital to have positive feedback they have to (1) description of organizational mission, program goals, and objectives (2) The Sunlight Hospital needs to know the key quality terms/concepts of their company. (3) The Sunshine Hospital needs the proper training and support for staff/ employees involved in the Quality Improvement Plan process as well as the quality tools/techniques that would be utilized throughout the organization. (4) The biggest issue with companies is that they lack in their communication skills when enforcing new rules so they need to make that their top priorities (U.S. Department of Health and Human Services, Health Resources and Services Administration 2015).
On the other hand, it could be a negative quality improvement plan if they continue to (1) lack adequate Quality Management organizational structure to support

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