Essay on Qcf 5 Unit 501

5990 Words Nov 12th, 2012 24 Pages
Learning outcome 1
1. Be able to address the range of communication requirements in own role
The learner can:
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 Explain how to support effective communication within own job role
1.3 Analyse the barriers and challenges to communication within own job role
1.4 Implement a strategy to overcome communication barriers
1.5 Use different means of communication to meet different needs
Learning outcome 2
2. Be able to improve communication systems and practices that support positive outcomes for individuals
The learner can:
2.1 Monitor the effectiveness of communication systems and practices
2.2 Evaluate the effectiveness of
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• Up to 80% of people with learning disability have communication difficulties, with 50% having significant difficulties, and many people with PMLD have extremely limited communication ability which may be restricted to eye gaze and changes in facial expression. Whilst communication difficulties vary greatly from person to person, the following areas are commonly found to be of difficulty with this group: • understanding speech, writing and symbols, and interpreting environmental sounds, • having a sufficient vocabulary to express a range of needs, ideas or emotions • being able to construct a sentence • maintaining focus and concentration in order to communicate • Fluency, e.g. stammering • being able to articulate clearly which may be due to related physical factors • Social skills, a lack of which may prevent positive interactions with people


It is important to ‘lead’ in a proactive way, so that staff members follow the examples you exhibit. Positive communication works, and empowers others to feel that there opinions are valued and listened to. You can support communication as a manager in many different ways, including the following:

• Ask people how they prefer to be addressed and

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