Qantas Case Study: Environmental Factors Affecting Qantas Hr Managers
QANTAS 5 year plan-
Introduction – the 5 Year Plan
In a press release regarding Qantas’s future in August 2011, CEO Alan Joyce stated that Q’s 5-year plan began firstly by “returning Qantas to profitability”, and the hope that revenue will “exceed the cost of capital on a sustainable basis”. Joyce’s plan is premised on four pillars: Opening gateways around the world, growth in Asia, being best for global travelers, and creating shareholder value. As an industry in which personnel separates one company from its competitors, and one with an ever-changing internal and external environment, human resource (HR) managers …show more content…
• Have shown that to manage costs, considering outsourcing all ground handling jobs to lower labour costs. • Rising Aussie dollar vs. the greenback – opening gateway into Dallas and creating more routes to accommodate the out flux of Australian travelers o HR here was a strategic planner, as the company sought to take advantage of situation and needed appropriate
Although not a public airline, Qantas is regularly seen as, and promotes itself to be, ‘Australia’s Airline’. Thus social perception, both internal and external to the organization, is important to Qantas to ensure favourability with the Australian public as the airline of choice.
Over the next 5 years, Qantas must look to rebuild its