QR Codes In Thailand: Case Study: Thailand – Royal Cliff Hotels Group

Improved Essays
Payment using QR Codes is gaining popularity fast due to its low barriers of entry and the convenience it provides to consumers as consumers do not need to carry credit cards or cash for their purchases. Merchants can also save cost by saving themselves the need to invest in expensive equipment, such as the EDC machine. Furthermore, merchants do not need to adhere to strict rules like the requirement of business permits and documents for the purchase of EDC machines.

However, everything in this world has risks and QR Codes are no exception. As people in Asia are using QR Codes more often now to pay for their bills and key in personal data, cybercriminals, too, are beginning to use QR Codes to manipulate people and steal their private information
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These are some examples of how it is used in Asia.
2.3.1. Case Study: Thailand – Royal Cliff Hotels Group introduces innovative QR Code express check in

Thailand also makes use of QR Codes for tracking purposes. In Thailand, one of the hotels, Royal Cliff Hotel, provides guests with a personalized QR Code when they register. When the hotel’s staff scan the QR Code, the guest’s reservation details, contact information, special requests, benefits and discounts can be retrieved by the staff. Hence, this saves the hotel staff much time and effort as they do not have to sieve through the countless information they have to find the required data.
This tracking function of the QR Code reduces time needed by the hotel staff as the check-in process is made easier and faster. Hence, the hotel staff are able to spend more time on serving and helping their guests. The ease of scanning the QR Code further increases the convenience of both the guests and the hotel staff, as the QR Code could be scanned at any angle.

2.3.2. Case Study: Japan – Japanese gravestones memorialise the dead with QR
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Case Study: Singapore – Using QR Code to manage medication

In Singapore, one of its public hospitals, Changi General Hospital (CGH), uses the Closed Loop Medication Management System. We believe that this is a unique example of using QR Code as CGH is one of the first hospitals in Southeast Asia to use this QR Code technology to manage medicine (Loo, 2013). The use of QR Codes reduces the time needed to check inventory and ensures that patients are given safer care due to the elimination of human errors.

These QR Codes contain more information than barcodes and the information provided are more consistent than the work done by hand, hence ensuring accurate tracking of information of the drugs and dosage to the right patient at the right time. This increases productivity and decreases the chances of human or manual errors in supplying medicine. Also, it will save costs due to lower chances of medicine being wasted. Furthermore, the ease of scanning QR Codes increases the convenience of using it to manage medicine. Information of the patients will also be of higher quality due to the increased accuracy, thus it helps to ensure the betterment of the patient’s condition.
2.4.2. Lessons Learnt and Application of Knowledge

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