Puppet Labs, IT Revolution: Team Analysis

In a typical Information Technology department there are usually at least 2 teams. The development team that creates systems or software and the operations team that keeps the system or software running. Separation of these two teams leads to problems as the organization grows. Typical problems I have experienced pertain to more projects or work than resources available, a single person holding all the information or being the go-to person for work in the department, and finally not passing on the information or documentation to other members of the team. These problems are addressed by practicing DevOps and (Puppet Labs, IT Revolution, 2015, p. 4) creates high performing IT organizations that deploy code 30 times more frequently and 200 times faster than other organizations that do not practice DevOps.
In order receive the benefits of DevOps you must embrace three phases. The first phase is managing the work that comes in to the IT department. Much like a factory if you manage the work properly and make sure there are not any delays in your production line then tasks can be completed efficiently, on-time and resources can be scheduled properly. In order to physically achieve this development teams and the operations teams must work together from the beginning of a project to the closeout of the project. In the requirement phase operational tasks must be accounted for and scheduled an example of this would be security patching of the systems. By bringing both teams …show more content…
The State Of DevOps Report, 1, 4 from https://puppetlabs.com/2015-devops-report

Kim, G. (n.d.) The Three Ways: The Principles Underpinning DevOps (Paragraph 8)
Retrieved from http://itrevolution.com/the-three-ways-principles-underpinning-devops/

Kim, G., Behr, K., Spafford, G. (2013). Chapter 22, Monday September 29th. The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win. (pp 223-232). Portland, Oregon: IT Revolution