Pt Chevron Pacific Indonesia and Hsbc Essay

3556 Words Jun 2nd, 2013 15 Pages
Executive Summary

This case study report describes a research on two large organizations namely PT Chevron Pacific Indonesia and HSBC in relation to their approaches to managing workforce diversity. The goal of this report was to identify workforce diversity theory and its advantages and disadvantages of managing workforce diversity. It also aims to analyse two organizations approaches to managing workforce diversity and evaluate advantages and disadvantages of the organizations’ approaches based on workforce diversity theory. The report concludes that workforce diversity is one of the primary concerns for most of the businesses; therefore, managing diversity is an important element of management in today’s organisation. Workforce
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In the third part, it explains the identification and analysis of the second organisation in relation to their approaches to managing workforce diversity, including advantages and disadvantages experienced. Finally, summary of the main findings from the research of both organisations will be in the conclusion.

1.4 Conclusion drawn from the research
The research found that a diverse workforce is one of the primary concerns for most of the businesses; therefore, managing diversity is an important element of management in today’s organisation. Managing workforce diversity can be done by using some difference approaches, yet there are also advantages and disadvantages in each approach. In other words, workforce diversity could lead the company into chaos. However, if the company is able to manage it with good approaches, it could be a competitive advantage for the company. Finally, the rest of the detailed results of this research will be discussed in each section of the following.

2 Workforce diversity
2.1 Definition of workforce diversity
What is workforce diversity? Generally, workforce diversity refers to the way in which people in a workforce are similar and different from one another.To be specific, Thomas and Cox (1991, cited in Panaccio & Waxin 2010, p.54) define diversity, in business terms, as a set of differences of

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