Aggression from patients can have an effect on the care that the patient receives as it causes a breakdown in communication between the patient and the radiographer. When the patient first lashes out the radiographer may feel slightly angered but most likely shocked, which are completely natural emotions in this case. However it is important that they be able to take a step back and calm themselves down (Lipton and Marshal, 2012). Reacting straight away in a situation like this will only escalate it further and this will affect the patient 's view of care received. On the other hand the radiographer may try to calm the situation down. Whilst this may be a good idea, it may result in the patient feeling even more agitated. Assessing the situation will help decide which approach would be best suited for the situation. Whether they take a passive role and take a step back whilst the wife clams the husband down or they be active in helping calm the patient down. If taking an active approach then the radiographer must make sure that the tone of the words used do not come of as patronising which may have a negative impact on the patients dignity and the patient care (Draper, 2005). The radiographer may be feeling vulnerable after that situation and may feel unable to continue the examination. If that is the case then it important that they do not just walk away, but make sure that they alert the referrer and the relevant health care professionals about the situation. Failure to do so affects patient care because there would be a lack of inter-professional communication and the inability to share information leads to a reduction in the level of patient care received (Francis, 2013). Being on mixed ward the patients outburst may cause concern in the other patients, so the radiographer must try and address these concerns ( NHS Constitution,
Aggression from patients can have an effect on the care that the patient receives as it causes a breakdown in communication between the patient and the radiographer. When the patient first lashes out the radiographer may feel slightly angered but most likely shocked, which are completely natural emotions in this case. However it is important that they be able to take a step back and calm themselves down (Lipton and Marshal, 2012). Reacting straight away in a situation like this will only escalate it further and this will affect the patient 's view of care received. On the other hand the radiographer may try to calm the situation down. Whilst this may be a good idea, it may result in the patient feeling even more agitated. Assessing the situation will help decide which approach would be best suited for the situation. Whether they take a passive role and take a step back whilst the wife clams the husband down or they be active in helping calm the patient down. If taking an active approach then the radiographer must make sure that the tone of the words used do not come of as patronising which may have a negative impact on the patients dignity and the patient care (Draper, 2005). The radiographer may be feeling vulnerable after that situation and may feel unable to continue the examination. If that is the case then it important that they do not just walk away, but make sure that they alert the referrer and the relevant health care professionals about the situation. Failure to do so affects patient care because there would be a lack of inter-professional communication and the inability to share information leads to a reduction in the level of patient care received (Francis, 2013). Being on mixed ward the patients outburst may cause concern in the other patients, so the radiographer must try and address these concerns ( NHS Constitution,