Management At Prudential Case Summary

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Prudential
The time when the protagonist Arthur Ryan was brought in as CEO, Prudential was charged with the largest investor fraud in US history. Prudential had defrauded investors of close to $8 billion and eventually had to shell out $371 million as settlements and fines. The most common solution to overcome the economic condition is layoffs. The critical time in highly competitive market leads Arthur Ryan to downsizing environment (p.1).
Management decision in downsizing creates gap between the management and their employee and can view employees as part of the problem(Beer & Nohria, 2008).It is easy to speak up, have belief, trust and mutual respect when there is psychological safety (Amy C. Edfmondson2003). The fear insecurity among employees restricts them
…show more content…
Companies that effectively combine both approaches have big payoffs in profitability and productivity whilst reducing the anxiety that accompanies corporate tesrtucturing.(Beer & Nohria 2000).
Ryan wanted to develop and change the culture at Prudential with the vision “safe to say``. During the time
Prudential Financial has introduced 3 programs in the name of safe to say: The first program, OPX, had the agenda to shift employees mindsets to become a public company, the second program was only for the top 450 executive and the third program targeted the company’s senior executives, and was more directly developed to create the safe to say environment (p.7).The programs were used to make cultural adaption, enhance business focus to change from past management style. The efforts to create safe to say culture was the combination of
Theory O and Theory E with initiatives engaging and commitment from Arthur Ryan and individual employee.
The culture after the programs seems more open and sharing but still not 100% safe to say culture. During the programs period also the changes were noticed. Human Resources Darling states “... they [the employees]

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