Etiquette And Protocol Case Study

Great Essays
1. What is the importance to practice Etiquette and Protocol into the business world?
Etiquette and Protocol are very important factors in determining the success or failure of a person or a business. Etiquette in general is a set of norms and conventions governing social behavior; also is the way a person presents himself to others. Protocol refers to the code of conduct or behavior prescribed for government and international officials. These codes and sets of conventions and manners are recognized as acceptable and required in societal and business relations.
2. What is the most important thing you should have in mind when you introduce someone?
The basic protocol of introductions calls for introducing the ‘lesser-ranking’ (socially, professionally,
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This is the ‘lower-ranking’ person.
Finally, offer some details about each, as appropriate. Add a snippet of information about a topic of common interest between the two parties. This will help them connect and pursue a conversation.

3. What information should be provided when introducing someone?
I must use preferred names and titles.
In more formal situations, or when there’s an obvious age difference, I must use courtesy titles and last names: “Mrs. Eraso, I’d like you to meet Mr. Martínez.” This lets Mrs. Eraso invite Mr. Martinez to use her first name, or not.
Even in informal situations or with contemporaries, it’s helpful to use first and last names: “Judy, this is Tom Puyana. Tom, this is Judy Corso.” I can use a nickname if I know the person prefers it.

4. Why is it important to use performance-related compliments in a business conversation?

Praise is a prize. It is a form of recognition for a positive fact. It is a way of recognizing that what has been done is something pleasant for others. It can be a simple gesture, a word or a way to give more acknowledgement to other people. But it should always be measured and not exaggerated so that it does not lose its
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According to Cynthia, where should the beverages be placed?

The cups are placed in the upper right corner, arranged from the outside to the inside. First (to the far right) the glass of white wine, then the one of red wine and finally the one of water.
The ideal is to put the champagne glass up, in the middle of the glasses, forming a sort of triangle; In case you do not eat with champagne, you will approach the glass when serving.
Drinks: Bottles, jugs, ice buckets, bakeries, oilers or wine-makers should not be placed on the table under any circumstances. If service personnel are not available, these items may be placed on an auxiliary table available to the homeowner, or a gentleman in his place, who will be responsible for serving the drinks.

6. Should a glass of white wine be held by the stem?

According to Wikipedia: The young white wines dry, will be taken fresh, but not very cold, between 7 and 10 º C to enjoy its fruit aromas.
Sweet white wines are advisable to serve them at 6ºC, a temperature to which their fruit character and their sweet expression are

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