Part A: Flotation Ltd. Case
1. What are the pros and cons of Sam’s teaching methods?
Pros:
Sam is a well-liked teacher and is well known and has a reputation for delivering fun courses so it would motivate people to come in with a positive attitude and learn instead of finding the training to be tedious and being uninterested
He has been with the organization for a long time and knows the company culture and structure very well. So his methods could be very well aligned with the organizations culture and may relate well to the employees.
Given the long tenure that Sam had with the organization the employees could trust him more and could divulge on the issues they have that could result in more directed approach to the issues employees have. …show more content…
That said however it is important that Human resources works with Sam to develop courses that are on par with company culture, structure and strategy.
Moreover given that retirement is looming over Sam it would be wise to train and create an understudy for Sam so when he retire the knowledge is not all lost and there is some transference and employees has had an opportunity to become familiar to the new trainer. At the same time it is important to keep in mind training could not be the issue. It could be that organization is still using outdated methods to do things and if this is so those need to be changed and the training needs to be provided as necessary to implement these …show more content…
Knowledge Retention
The Bay does mandatory yearly training sessions for all of it employees. These Training sessions are conducted via the training site developed by the Bay. The site is renewed with new features to meet the current challenges and policy changes.
Knowledge is retained through keeping employees for a long time. The Bay offers its full time staff excellent benefits and retirement plans and promotion opportunities to keep its staff intact as much as possible. These staff then help create a positive organizational culture and also allows train new employees and constantly provide their input on major changes to make the stores better and developing a longstanding clientele of their own. Moreover the managers are rotated throughout the stores and departments every couple of years to ensure each manager know the operational functions of each department and
e. Knowledge Utilization
Following yearly training session’s management provides roleplaying exercises and examples to indicate methods in which the new information could be used within the store to increase
1. What are the pros and cons of Sam’s teaching methods?
Pros:
Sam is a well-liked teacher and is well known and has a reputation for delivering fun courses so it would motivate people to come in with a positive attitude and learn instead of finding the training to be tedious and being uninterested
He has been with the organization for a long time and knows the company culture and structure very well. So his methods could be very well aligned with the organizations culture and may relate well to the employees.
Given the long tenure that Sam had with the organization the employees could trust him more and could divulge on the issues they have that could result in more directed approach to the issues employees have. …show more content…
That said however it is important that Human resources works with Sam to develop courses that are on par with company culture, structure and strategy.
Moreover given that retirement is looming over Sam it would be wise to train and create an understudy for Sam so when he retire the knowledge is not all lost and there is some transference and employees has had an opportunity to become familiar to the new trainer. At the same time it is important to keep in mind training could not be the issue. It could be that organization is still using outdated methods to do things and if this is so those need to be changed and the training needs to be provided as necessary to implement these …show more content…
Knowledge Retention
The Bay does mandatory yearly training sessions for all of it employees. These Training sessions are conducted via the training site developed by the Bay. The site is renewed with new features to meet the current challenges and policy changes.
Knowledge is retained through keeping employees for a long time. The Bay offers its full time staff excellent benefits and retirement plans and promotion opportunities to keep its staff intact as much as possible. These staff then help create a positive organizational culture and also allows train new employees and constantly provide their input on major changes to make the stores better and developing a longstanding clientele of their own. Moreover the managers are rotated throughout the stores and departments every couple of years to ensure each manager know the operational functions of each department and
e. Knowledge Utilization
Following yearly training session’s management provides roleplaying exercises and examples to indicate methods in which the new information could be used within the store to increase