Midterm paper My managerial internship with W.S. Badcock corporation this summer so far has been an essential learning experience in the working world. Overall my time this summer has been enjoyable, albeit tedious and repetitive. My co-workers and supervisors are all pleasant and reasonable, and I feel well respected throughout the company; however, my status of intern is made evident on a regular basis. My jobs revolve entirely around preparing, shipping, and installing components for a major credit card machine (CCM) rollout. Badcock, like all companies, is required to update their CCM system in order to meet Payment Card Industry (PCI) standards by 2017 to avoid major fines. Not only am I organizing, installing, and sending
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William is in heavy contrast: works best in team tasks, prefers physical activity, adapts well to changing tasks, and likes to take breaks. I’m not able to get a great read about Jake’s work ethics due to conflicts between him and the rest of the team, so often I found it best to have him work individually on important, repetitive, informational tasks. He’s primarily about efficiency, so he doesn’t take breaks. Discovering the best method of managing my team has been the most educational experience thus far. As for my other tasks, many of them involve boxes and repetition. Initially I was instructed to attach couplers to all 1,500 CCM. Relatively simple, I opened the box, ripped a cable out of its plastic, attached the coupler, placed it back in the box, and moved on to the next one. I spent about my first two weeks on that. Following that I was teamed up with Qayyim to configure 320 8-port switched—one for each store—which took anywhere between five and twenty minutes per switch. This duty involved opening the boxes, trashing the excess papers, connecting the switch to power and a computer, configuring the settings, changing the device’s IP address, resetting the switch, and assigning it to a store based on its asset number. Amidst these projects, Badcock began their pilot system installs at local stores. Our entire department as well as many chiefs and even the owners of the company travelled to their …show more content…
Despite all I learned as an end result, I didn’t initially know what my internship would entail. I was told it would be a job in hardware support and wouldn’t involve making phone calls, which was more than enough for me. After my first interview with Luis, he showed me around the company and explained their CCM rollout, which I quickly assumed I would become a part of. Luis was also insistent that I would jump around different departments once I finished the couplers, but it quickly became obvious that wouldn’t be the case. I imagined that I would spend more time on traditional I.T. Services tasks such as setting up computers or other employees or troubleshooting connection issues, but I stopped helping with things like that once my full team began working. Conversely, I didn’t expect to travel as often as I did, as I would go out two days a week to install the systems. Overall, my internship was very enjoyable and insightful. As a kinesthetic learner, being able to work fairly unmanaged and undirected allowed me the freedom to get the absorb the most I could from my experience. Every mistake myself or my team made was an opportunity to improve upon to create a more effective work process and ethic. Likewise, I was given the chance to work with many different types of individuals, including my team, store managers, supervisors, and employees from different
William is in heavy contrast: works best in team tasks, prefers physical activity, adapts well to changing tasks, and likes to take breaks. I’m not able to get a great read about Jake’s work ethics due to conflicts between him and the rest of the team, so often I found it best to have him work individually on important, repetitive, informational tasks. He’s primarily about efficiency, so he doesn’t take breaks. Discovering the best method of managing my team has been the most educational experience thus far. As for my other tasks, many of them involve boxes and repetition. Initially I was instructed to attach couplers to all 1,500 CCM. Relatively simple, I opened the box, ripped a cable out of its plastic, attached the coupler, placed it back in the box, and moved on to the next one. I spent about my first two weeks on that. Following that I was teamed up with Qayyim to configure 320 8-port switched—one for each store—which took anywhere between five and twenty minutes per switch. This duty involved opening the boxes, trashing the excess papers, connecting the switch to power and a computer, configuring the settings, changing the device’s IP address, resetting the switch, and assigning it to a store based on its asset number. Amidst these projects, Badcock began their pilot system installs at local stores. Our entire department as well as many chiefs and even the owners of the company travelled to their …show more content…
Despite all I learned as an end result, I didn’t initially know what my internship would entail. I was told it would be a job in hardware support and wouldn’t involve making phone calls, which was more than enough for me. After my first interview with Luis, he showed me around the company and explained their CCM rollout, which I quickly assumed I would become a part of. Luis was also insistent that I would jump around different departments once I finished the couplers, but it quickly became obvious that wouldn’t be the case. I imagined that I would spend more time on traditional I.T. Services tasks such as setting up computers or other employees or troubleshooting connection issues, but I stopped helping with things like that once my full team began working. Conversely, I didn’t expect to travel as often as I did, as I would go out two days a week to install the systems. Overall, my internship was very enjoyable and insightful. As a kinesthetic learner, being able to work fairly unmanaged and undirected allowed me the freedom to get the absorb the most I could from my experience. Every mistake myself or my team made was an opportunity to improve upon to create a more effective work process and ethic. Likewise, I was given the chance to work with many different types of individuals, including my team, store managers, supervisors, and employees from different