These attributes include endurance as these experts work with people with various psychological issues bothering them and most of them are very emotional. These client’s often break down into tears when narrating their life issues and it is the job of the professional to listen, keep them clam even when they narrate a very emotional story that catches the heart of the professionals, and help them devise a solution for their problem. Another issue is empathy for their patients to avoid appearing like listening robots when dealing with their patients who lack any emotions (O'Hagan, 2006). The professionals have to show emotions such as being genuinely sorry for the client’s problems without being too emotional. The professionals also have to have critical skills to read between the lines and understand when a client is lying or holding back in order to be in a position to fully help out their
These attributes include endurance as these experts work with people with various psychological issues bothering them and most of them are very emotional. These client’s often break down into tears when narrating their life issues and it is the job of the professional to listen, keep them clam even when they narrate a very emotional story that catches the heart of the professionals, and help them devise a solution for their problem. Another issue is empathy for their patients to avoid appearing like listening robots when dealing with their patients who lack any emotions (O'Hagan, 2006). The professionals have to show emotions such as being genuinely sorry for the client’s problems without being too emotional. The professionals also have to have critical skills to read between the lines and understand when a client is lying or holding back in order to be in a position to fully help out their