The Importance Of Professionalism In The Healthcare Field

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“Professional etiquette is one of the most important factors contributing to a successful healthcare career,” (Britt, 2013). Webster defines professionalism as, “the competence or skill expected of a professional.” Webster also defines professional as, “following a line of conduct..”
Therefore, performing actions under any sort of guideline while showing that you have the skill and the ability to do so is being professional. Professional etiquette far exceeds what patients witness. The healthcare field is about a specific individual in their time of need. However, with that comes proper documentation, financial responsibilites, and so much more. I feel as though patients are sometimes viewed as either money makers or just another number someone is trying to get out of the
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Always treat patient’s information the exact same way you want someone to treat yours; with respect, decency, and privacy.
Professionalism in the workplace is also important because you are directly encountering the patients. Whether the conversations are happening physically or over the telephone there is, again, sensitive information being discusses. Some patient’s may live by the “I have nothing to hide” mantra and that is perfectly fine. However, you cannot indulge in that and must always

remember that you do have something to, not necessarily hide but to protect. Protecting the patient and their information could keep a whole host of issues and situations from arising; anything from rumors to identity theft.
Professionalism is important to live by whether on the clock or off the clock. Patient’s will be patient’s of that facility whether someone is clocked in or not. Patient’s information will remain sensitive regardless of the hours of a facility. My point is, a particular practice and it’s employees hold the most intimate details of a human being at all times. Treating those details respectfully and privately is ethically, morally, and legally the right thing to

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