Case Study: Indirect Racial Discrimination

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INTRODUCTION
An investigation usually starts with an employer’s human resource department. The human resource department should demonstrate their ability to gather facts, sort out the details, and the finally reach a conclusion to an employment decision. The decision should demonstrate to all staff members that his or her employer is committed to an objective and fair treatment of all employees.
Unfortunately, Priority Health has failed their employees (women of color) under Title VII of the Civil Rights Act of 1964. The company is known for and continues to demonstrate unfair treatment toward members of this particular protected groups (race & gender). The federal anti-discrimination law has mandated that people in a protected group cannot
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Women of color have kept silent and never reported many incidents in fear of retaliation. Woman of color have endured stress, depressions, anxiety, anger, frustration tears and ignored by leadership. Woman of color have learned to lean on each other for support and motivation to get through each and every day at Priority Health. Reporting incidents of indirect racial discrimination to their human resource department was not an option for the protected group. The human resource department appeared to lack a full unbiased investigation that would remove any perception of unfair or unjust treatment woman of color …show more content…
DENIED EXEMPT
Nicole Farmer asked her new manager Greg Scholten if her classification could change to exempt. Her role at Priority Health had tremendous barriers and could not work over 40 hours all the time. The request was denied by Carol Nowak and James (Jim) Doane.
H. JOB TITLE/PAY/EXPERIENC
Nicole Farmer’s title changed to “Associate Database Specialist. A salary change was not included and classification status non-excempt. The Professional Guideline bracket, Nicole Farmer was placed in was Associate level. The Associate level is considered a beginner with no or little experience. Nicole Farmer has over seven years experience as a Workforce Operations Specialist. Her performance revierws (2008, 2009, 2010) from Farmers Insurance supports her experience
Nicole Farmer responsibilities mirrored the same as Spectrum Health Workforce Managemet.Those employees had the job title Customer Service Analyst, which is a higher salary grade and classification status exempt.
Samantha Krenz job title is Customer Service Analyst. Her position is new and created by James (Jim) Doane. Contact Center Quality Team received new job titles. The title is written as Senior, but started their role less than a year.
I.

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