Register to read the introduction…
2. Automation:
The computerization’s of procedures help in reducing interface between officials and taxpayers.
3. Transparency:
The taxpayers need to be educated about their rights and responsibilities. Transparency can also be extended to performing official functions in public view and across counter tops rather than in covered enclosures.
4. Accountability:
Accountability should extend to all levels and every person must be held accountable for his action or inaction. For decisions made with improper motives, penalty should be swift and decisive.
5. Control and supervision:
The success of the above methods depends on effective control and supervision. Right persons should be put in key positions. The personnel policy should discourage long tenures in one post.
6. Conducive work environment
This would involve focus on the following items:
Appropriate logistical support including sanction of adequate funds
• Adequate manpower
• Meaningful and relevant job assignment
• Frequent, supportive and instructive interaction between supervisor and subordinates
• Transparency in transfer and
The computerization’s of procedures help in reducing interface between officials and taxpayers.
3. Transparency:
The taxpayers need to be educated about their rights and responsibilities. Transparency can also be extended to performing official functions in public view and across counter tops rather than in covered enclosures.
4. Accountability:
Accountability should extend to all levels and every person must be held accountable for his action or inaction. For decisions made with improper motives, penalty should be swift and decisive.
5. Control and supervision:
The success of the above methods depends on effective control and supervision. Right persons should be put in key positions. The personnel policy should discourage long tenures in one post.
6. Conducive work environment
This would involve focus on the following items:
Appropriate logistical support including sanction of adequate funds
• Adequate manpower
• Meaningful and relevant job assignment
• Frequent, supportive and instructive interaction between supervisor and subordinates
• Transparency in transfer and