For almost six years I worked for you as the bather of your small pet grooming business. Recently, I have been thinking about the training I received for the job and how it affected me as an employee. I am writing you this letter to explain the aspects of the training that were very effective and how you can continue to leverage them to produce great employees and an overall high-quality service. I also am going to discuss what I think lacked in the training process and how it could be improved for future trainees. I hope you find my analysis and advice helpful in improving your employee training.
The Strengths
There were many positive aspects of the training I received at the Barking Barbershop. The greatest one I encountered while I was being trained was that you, the business owners, were the ones who trained me. When I first started, you both took turns showing me how to properly bathe and dry the dogs. Learning from you was very beneficial as I knew I was doing things in a way that you approved and recommended.
Another …show more content…
One of the weaknesses I immediately noticed was that there is no formal training process or structure in place. Although this is usually acceptable in a small business, it does cause some problems. The job itself has no set responsibilities and nothing is written down to ensure that each bather is trained the same way or performs the exact same jobs.
Another problem I came across was that I was not trained intensively (Fisk, et. al., 2014). I was shown how to bathe once or twice and then was sent out on my own to learn the rest. I cannot say that I was comfortable performing the job on my own at that point. Eventually, I perfected my technique by experimenting and learning what worked the best for me, but it was different than what others in the salon were doing when it came to
The Strengths
There were many positive aspects of the training I received at the Barking Barbershop. The greatest one I encountered while I was being trained was that you, the business owners, were the ones who trained me. When I first started, you both took turns showing me how to properly bathe and dry the dogs. Learning from you was very beneficial as I knew I was doing things in a way that you approved and recommended.
Another …show more content…
One of the weaknesses I immediately noticed was that there is no formal training process or structure in place. Although this is usually acceptable in a small business, it does cause some problems. The job itself has no set responsibilities and nothing is written down to ensure that each bather is trained the same way or performs the exact same jobs.
Another problem I came across was that I was not trained intensively (Fisk, et. al., 2014). I was shown how to bathe once or twice and then was sent out on my own to learn the rest. I cannot say that I was comfortable performing the job on my own at that point. Eventually, I perfected my technique by experimenting and learning what worked the best for me, but it was different than what others in the salon were doing when it came to