Positive And Negative Feedback In The Workplace

Superior Essays
The term “feedback” consists of any type of communication that allows for people to understand a piece of information about some aspect of their behavior and the effect it has on you. Many people do not realize how significant the process of feedback is, nevertheless, know how to communicate it effectively throughout the workplace. As a manager, for example, you want to be able to provide effective feedback for your employees to grow within their level of performance and enhance their skills to meet certain goals within the company.When an employee performs what is considered to be an excellent job for a specific situation and those types of moments are brought to their attention, the employee will more than likely work to reinforce those skills …show more content…
Knowing how to provide effective feedback and when the appropriate time to do so, will further expand the overall communication level within a company. Whether feedback may be positive or negative, it is the way it is communicated that will ultimately classify that piece of information as one or the other.

Positive and Negative Feedback An crucial part of a manager’s job is delivering feedback to their employees, but manager treat positive and negative feedback differently. Feedback improves performance,and establish standards to meet business objectives. Feedback comes in two primary forms, Positive and Negative, which both can be helpful and productive.
Positive feedback is perceived more readily and accurately than negatived is. Positive feedback attends to be more accepted, it works on a person’s strengths, it explain how the well the employee is doing and praises him for satisfy performance, and it’s what most of the time what employees want to hear. Managers can give positive feedback formal or informally, for example performance evaluations or a comment made during weekly meetings. Employees who receive positive feedback tend to feel more engaged, generates a higher- performing work environment, and prevents destructive information
…show more content…
According to our textbook, there are ten requirements that help send effective messages. Providing relevant information is essential as well as being honest. You must be relevant and honest in order to provide the correct and most helpful feedback in any situation. Also, you must use multiple channels of communication. It is important to for you to be complete and specific. Going back to the first skill mentioned, providing relevant information, being complete and specific goes hand-in-hand. You must disclose all information, and be specific about what you are saying or describing in order to avoid misunderstandings. It is also significant for you to use “I” in order for the receiver to understand that the message is your own. Your nonverbal and verbal language and messages must be congruent. This means your actions as well as your words must be consistent. Furthermore, you must not forget to use language the receiver can fully comprehend. Credibility is highly important, this is why you must remain reliable, informed and updated on what you are talking about. Additionally, you must communicate in a style that is not only friendly and warm but also dynamic. You should make the receiver listening feel secure and welcomed. Finally, it is essential to confirm that you collect feedback in order to reassure that you have been fully understood.

Related Documents

  • Great Essays

    1.0 Introduction 1.1 Authorisation and purpose This report is authorised by Dr Gregory Nash, Course Coordinator University of the Sunshine Coast, Queensland. The purpose of this report is to fulfil the report writing task for COR 109 Communication and Thought, at the University of the Sunshine Coast, Queensland, Australia. 1.2 Limitations This report is limited to the three interpersonal communication skills of listening, feedback and questioning and does not enlighten any other interpersonal communication skills.…

    • 1094 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    Summary: Northwest Canadian Forest Products Limited owns and operates five sawmills in BC and Alberta. They produce high quality lumber for use in the manufacture of window frames, doors and moldings internationally and lower quality commodity type lumber for use in the Canadian construction industry. The president of the company is trying to decide whether or not to invest money into Jackson Sawmill for new plant and equipment, since it hasn’t been upgraded for twenty years. The alternative would be to reinvest and downsize by reducing production capacity and permanently laying off half of the 200 workforce and build a new mill in Alberta. To build the new plant would be more expensive but the president is also considering the fact that Jackson…

    • 808 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Unit 13 P4 Business

    • 1428 Words
    • 6 Pages

    With the relationship between human resource and business with recent years, the number of employment and unemployment are significant different in different. In UK, the employment rate was 74.1% between the age 16-64, there were 31.41milion people in work, to the employer of those employees, it is important to manage the relationship between the employees and the employer. A good managers, who have good skill of manage business, they also effective employee management. The essence of effective leadership is motivating your team to consistently perform while instilling a desire to improve, as well as cultivate employee loyalty to colleagues, yourself and, ideally, the company.…

    • 1428 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Nola Joorisity Case Study

    • 922 Words
    • 4 Pages

    The interview consisted of 13 questions and Nola Joorisity answered these by drawing from her work experiences in the past four decades. These questions were based around aspects of Job design, including motivation, efficiency, mental capacity, motivation,and health & safety. Nola answered all of these questions to the best of her knowledge pulling from her experiences and offered us some insightful opinions on the subject matter. When interviewing Nola Joorisity, we first started off asking her questions pertaining to job design. The first question we asked her was: how has the awareness of mental illness affected the mental capacity aspect of job design?…

    • 922 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Improving Teamwork

    • 222 Words
    • 1 Pages

    To identify which skills you need to improve on you must first identify and assess your skills and flaws. Create a general assessment question sheet on what skills need improvement on. Tasks should then be broken down into steps or stages which can be judged by; quality of the outcome, how efficiently you worked and how safe you were. Once you have identified the skills and knowledge you need you can seek professional help in achieving your goals and develop them.…

    • 222 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Berman et al. (2016) state, “More communication can often make both workers and their managers better off” (p. 228). Communicating about everything from job requirements to details about specific challenging assignments can facilitate increased job engagement through positive interactions. Part of the communication process should include provisions for providing feedback to staff. “Feedback is evaluative information given to employees about their performance or behavior,…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    But negative feedback and criticism can be a fantastic thing as long as we do it right. We desperately need feedback, both positive and negative-“Tell me what I do well, and tell me what I can improve on.” Kjerulf Alexander2013 You can learn to use the negative side of criticism as a way to see how you are growing in experience, and want to learn more as a person. If you take criticism as a way to learn more about your job, and how to react as a learning experience.…

    • 1172 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    5I: uses multiple teaching strategies, including adjusted pacing and flexible grouping, to engage students in active learning opportunities that promote the development of critical and creative thinking, problem-solving, and performance capabilities. 4N: engages students in and monitors individual and group-learning activities that help them develop the motivation to learn. PA 32: Interact with the students by teaching a mini lesson. This is your 2nd of 3 official mini lessons. Immediately after the lesson is taught, reflect upon the lesson to write a self-assessment, add cooperating teacher comments, a goal and send the approved/reviewed/revised lesson plan to the university supervisor for evaluation.…

    • 822 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Writing Assignment

    • 455 Words
    • 2 Pages

    Writing Assignment 2 Writing is a process. Moreover, it takes various steps and presents many opportunities of decision-making. Such decisions can help you focus and guide your writing, making it more clear to the reader. Taking feedback, properly analyzing it and making the right choices can greatly improve your writing as shown by Hewett (59-81).…

    • 455 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Recieving feedback is very helpful to becoming a writer. Being a writer, you are all wrapped up in your own world, in your own ideas. Recieving feedback allows others that obviously have another point of view to see what you have written from a different perspective. It gives you a chance to see how your audience would react to what you've written and of course to see what changes you may have to make in order to be a better writer. I would give my peers thet advice to let others read what they write before they publish it.…

    • 130 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Positive Feedback Paper

    • 305 Words
    • 2 Pages

    I have been receiving positive feedback in my current internship. This has been regarding the tasks that have been assigned to me. I received positive feedback on doing the required task effectively which has been really motivating. I believe it is necessary to have both positive and negative feedback to influence better learning. I have not rejected feedback that has been offered to me, though I have felt sad about what is being said.…

    • 305 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    When maintaining strategic control, feedback in effect, and praising and reprimanding is feedback to a…

    • 976 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    The essential component is to recognize the communication styles that are best suitable and relevant to the situation. This could be both verbal (Interpersonal communication) and written communications (Intra-personal…

    • 1369 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Everyone makes mistakes, even great leaders, but it is important to recognize these mistakes and learn from them. One of the most important mistakes a leader can make is making poor communication. Employees must understand what their job is and how it should be taken care of. A simple misunderstanding can change the entire outcome of what was to be expected. Other communication issues also revolve around not providing enough information.…

    • 1124 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    In face-to-face interactions, our style of communication includes both verbal and nonverbal cues. Author, B. Strong (2014), reports: “Even when you are not talking, you communicate by your silence (e.g., an awkward silence, a hostile silence, or a tender silence) (Strong, 2014, p. 232).” On the other hand, phone conversations, online and electronic interactions are restricted only to verbal communication through written words.…

    • 775 Words
    • 4 Pages
    Improved Essays