- DEVELOPING LEADER. As Assistant Leading Petty Officer, she managed a team of four field technicians contributing 56 off-duty hours resolving Tactical Local Area Network Encryption connectivity issues for Ship Repair Facility command, successfully restoring critical network capability for 24-hour watch stations. Responsible for the resolution of 30 trouble tickets providing 40 off-duty hours troubleshooting pier connectivity allowing 13 forward-deployed naval force ships to maintain 98% uptime for internet protocol services.
- TECHNICAL ACUMEN. Assisted with resolution of over 550 Non-secured Internet Protocol Router Network and Secured Internet Protocol Router