With the continued pressure to right size our business unit, declining call volumes and corporate directives that call in question the viability of the Technology department, it is critical to make adjustment in the Planning and Project Management group so that we can be more effective next year. These changes will impact the way projects are initiated, planned, executed to ensure that only the highest priority items have out attention. There will be a number benefits to this approach including improved cross training, more efficient use of resources and greater focus on the working those projects that will truly benefit the business.
The current process of project review and initiation would benefit from implementation of a more stringent …show more content…
When the review board approves a project and provides the initial assessment, the planner will be able to go directly to plan creation which includes the finalization of quotes, the asset documentation and establishment of the initial schedule. The most important output from the planner is the funding document which ultimately kicks off the larger project initiatives. By quickly moving the creation and approval of the funding, we will shorten project implementation by several weeks. For simple projects that do not include asset procurement by Verizon, the planner can quickly produce the Authorization Letter, attach the quote and provide to a project manager for implementation. By using the Authorization Letter approach instead of a full technical plan, we can move to project execution more …show more content…
There are projects that are created in the Operation or Training departments that do not require the investment of a trained Project Management Professional (PMP) and with a little coaching on best practices, could stay within the originating business group. To facilitate this coaching, we would create work shop sessions that will be attended by those outside of Technology and review board that will meet at least monthly to share ideas, coach and provide feedback. While creating this training will involve time and effort, the benefits to the larger work force will make it worthwhile. It will also ensure that the high visibly and time sensitive projects are managed by our group of licensed
The current process of project review and initiation would benefit from implementation of a more stringent …show more content…
When the review board approves a project and provides the initial assessment, the planner will be able to go directly to plan creation which includes the finalization of quotes, the asset documentation and establishment of the initial schedule. The most important output from the planner is the funding document which ultimately kicks off the larger project initiatives. By quickly moving the creation and approval of the funding, we will shorten project implementation by several weeks. For simple projects that do not include asset procurement by Verizon, the planner can quickly produce the Authorization Letter, attach the quote and provide to a project manager for implementation. By using the Authorization Letter approach instead of a full technical plan, we can move to project execution more …show more content…
There are projects that are created in the Operation or Training departments that do not require the investment of a trained Project Management Professional (PMP) and with a little coaching on best practices, could stay within the originating business group. To facilitate this coaching, we would create work shop sessions that will be attended by those outside of Technology and review board that will meet at least monthly to share ideas, coach and provide feedback. While creating this training will involve time and effort, the benefits to the larger work force will make it worthwhile. It will also ensure that the high visibly and time sensitive projects are managed by our group of licensed