Physicians, Change And Toxic Behaviors Essay
Toxic behaviors in the workplace have the potential to arise during moments of change. They are often associated with miscommunication and loss of control, which result in emotional burnout, high turnover, patient safety events and poor patient outcomes. These behaviors are not acceptable and should not be tolerated. Nurse leaders have a responsibility to control and even eradicate these toxic behaviors. Nurse leaders must collaborate with other multidisciplinary leaders to identify the disruptive behaviors and develop a plan to prevent them from recurring. Porter-O’Grady and Malloch (2014) outline ten principles to minimize this type of organizational toxicity that manipulates progress and collaboration. These principles are tools that work to transform the dysfunctional, toxic environment into a healthier, more collaborative state. If implemented appropriately by nurse and physician leadership, a mutual respect and collaboration can be established.
Toxic work environments create antisocial, self-defeating behaviors that can have devastating effects on the staff and patients. Alarmingly, 25% of healthcare workers stated disruptive behavior was associated with increased mortality and 49% revealed that intimidation led to medication errors (Holloway and Kusy, 2010). With the advent of the Affordable Care Act (ACA), healthcare is in the midst of a paradigm shift that embraces change, efficiency and collaboration. Under…