Her Personal Physician Selection team (PPSS), assists in assigning patients to primary care providers within the Kaiser offices. For that to happen, Tricia must be in constant contact with the chiefs, doctors and access specialists in the clinics to keep the Healthtrac system as accurate as possible—this is where the assignments take place. If a new provider comes on board, has room for new patients, has a closed practice, is going on a leave, etc., Tricia must make the necessary changes to allow her eight employees to make correct assignments and serve the patients in the best way possible. Currently, she is working on a large project with the PPSS department to create a career path for them, so they can gain new experiences for growth.…