Pharmacist Reflective Account

Improved Essays
I am a registered pharmacy technician and have practised in community pharmacy for almost 6 years in the UK. The services that the pharmacy was providing were like where I had previously worked and all the standard operating procedures were similar. However, during the placement, I could see the pharmacist’s point of view rather than a technician and how the role of the pharmacist is different from that of a pharmacy technician. The pharmacist’s role was more focused on the clinical aspect, rather than just dispensing and ordering medication. I learnt how to recruit patients who are eligible for Medicines Use Review (MUR) and New Medicines Service (NMS).

When I was preparing the summary care plans for patient one and two I learnt about how to search for evidence and how to formulate a care plan based on the evidence obtained. This is particularly important to provide patient-centered care. I could clinically check prescriptions and if there were any interventions then I would refer to the pharmacist in charge.
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During the placement, I had the chance to observe the pharmacist carry out these services and this helped me understand the importance of the services and what difficulties pharmacists encounter when carrying out these services. I noticed how important communication is and how important it is to get the point across to the patient. Some patients do not speak the same language as the pharmacist and because of this, it is very difficult to counsel a person. Therefore, it is very important to have a good rapport with regular customers and different techniques can be used to get the point across such as sign language or using charts and diagrams to ensure that the patient has understood all the information provided. This fulfils the first standard for pharmacist’s that is pharmacy professionals must provide person-centred care and communicate effectively (General Pharmaceutical council,

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