Hi Dianne - I met with my team about the education piece typos. It was our error, not the Copy Shop. Three team members proofed the piece in addition to the Copy Shop designer?!? The key factor was Kate’s departure and the change in the systems we had there. Kate is an excellent proofer and we were relying her for that function too heavily.
Going forward, I’ve made several changes to keep this from happening again. 1) Each team member will proof and initial their corrections with the date and time so we know who edited which version and when 2) We’ll add an extra layer of protection by running all print copy through two reliable proofing programs - “Paper Rater and Grammarly”. 3) We’ll ask for a pre-press proof from The Copy Shop. This
Going forward, I’ve made several changes to keep this from happening again. 1) Each team member will proof and initial their corrections with the date and time so we know who edited which version and when 2) We’ll add an extra layer of protection by running all print copy through two reliable proofing programs - “Paper Rater and Grammarly”. 3) We’ll ask for a pre-press proof from The Copy Shop. This