On Monday, November 28, 2016, my family and I had dinner your restaurant to celebrate Thanksgiving Holiday. As a loyal customer who have been eating in your restaurant for two years, I was not happy at my recent dining experience at Homey Buffet during that time. Because of this, I would like Homey Buffet to grant my $360 refund request.
I made a reservation a month ago for 15 people (9 adults, 6 kids) on the phone and speak to the hostess, Alyssa, who told me that my reservation has been scheduled smoothly. However by the time we arrived, we were told by same hostess that our reservation was lost and to wait 45 minutes in cold temperature outside. Second, there were no handicap seating for my great grandpa even though I made a special request
I made a reservation a month ago for 15 people (9 adults, 6 kids) on the phone and speak to the hostess, Alyssa, who told me that my reservation has been scheduled smoothly. However by the time we arrived, we were told by same hostess that our reservation was lost and to wait 45 minutes in cold temperature outside. Second, there were no handicap seating for my great grandpa even though I made a special request