I am a 32 year old female who enjoys working, and meeting exciting people. Retail and customer care has been a huge part of my life for over ten years. A major life changing event for me was being wrongly terminated from my job due to racial discrimination.
Last spring, I applied for a customer service position at a local United Parcel Service franchise store. I was so overly excited to be working at a well-known company. When I started, there was so much to learn, and it made me feel that I had finally found a decent job. The employees there seemed to be so welcoming and the owner as well. As the weeks and months progressed, the work was booming, and my customers were my best part of the day, but that was soon to be a thing of the past. …show more content…
As he approached my counter, I noticed he seemed a bit agitated. I asked, “how may I help you?”. He replied that he needed some paperwork faxed. Once I received all of this information, I attempted numerous times to assist him, but the number was incorrect. Immediately, the guy became very loud and disrespectful. He forcefully removed his paperwork from me, stormed out the store shouting out racial slurs. He turned to me, and stated that he was well acquainted with the owner, and he would be sure to get me terminated. Soon after, I called the owner to discuss the incident, she became sarcastic and unprofessional. I quickly realized that this job was not for me. I strongly feel that because of racial discrimination in the workplace, most people lose their sense of value and pride. No one wants to go to a job where because of their race or skin color their criticized, cursed out, or belittled. I feel that every employee deserves the same fair treatment. Unfortunately, that wasn’t the case. The next day, I was in fact, terminated and somewhat
Last spring, I applied for a customer service position at a local United Parcel Service franchise store. I was so overly excited to be working at a well-known company. When I started, there was so much to learn, and it made me feel that I had finally found a decent job. The employees there seemed to be so welcoming and the owner as well. As the weeks and months progressed, the work was booming, and my customers were my best part of the day, but that was soon to be a thing of the past. …show more content…
As he approached my counter, I noticed he seemed a bit agitated. I asked, “how may I help you?”. He replied that he needed some paperwork faxed. Once I received all of this information, I attempted numerous times to assist him, but the number was incorrect. Immediately, the guy became very loud and disrespectful. He forcefully removed his paperwork from me, stormed out the store shouting out racial slurs. He turned to me, and stated that he was well acquainted with the owner, and he would be sure to get me terminated. Soon after, I called the owner to discuss the incident, she became sarcastic and unprofessional. I quickly realized that this job was not for me. I strongly feel that because of racial discrimination in the workplace, most people lose their sense of value and pride. No one wants to go to a job where because of their race or skin color their criticized, cursed out, or belittled. I feel that every employee deserves the same fair treatment. Unfortunately, that wasn’t the case. The next day, I was in fact, terminated and somewhat