Personal Narrative: My Work

Work is the topic I selected for my Illustration Essay My work involves me overseeing a territory of stores all over Massachusetts, Rhode Island, New Hampshire, and Connecticut. They also have stores in Maine and Albany, but I haven’t been asked to cover them as of today. In addition, my work involves me training the owners, managers, and staff are ready to sell, keep up the store, and support our customers. In addition, my work involves me distributing of information to the owners, managers, and staff. I work for T-Mobile US/MetroPCS division for eight plus years, and I am a Senior Account Service Representative for them. I oversee a territory of stores all over Rhode Island, Worcester County, and southern Massachusetts. As of today they are twenty-four that I cover in that territory that I listed. Though, they tend to fluctuates between 20 to 30 stores we get rotated around every eight to twelve months. First, I need to make sure the owner, the manager, and the staff have everything they need to sell our product and services. That includes their logins and support numbers for their point of sales system, activation system, bill payment system, warranty service system, and inventory system. Next, I need to also make sure they have the he latest marketing and promotional materials, and that they are owning their mile. Finally, I need …show more content…
By go I mean they are ready to sell our products and services to our customers. Yet, this involves making sure the owners, the managers, and the staff is properly trained in our activation system, our bill payment system, and our warranty system. Also, I need to make sure they are properly trained in selling our products and services to our customers. Which covers in-person, online, and WebEx trainings for our products and services. Finally, once everyone is trained at the door than we can go about selling our product and