On her first day at Peter Maccallum Cancer Centre and prior to her treatment the receptionist handed Michelle her schedule and said if she had any questions . While finishing her Radiation therapy session, Michelle felt anxious and told the receptionist she needed to change the dates for one of the schedules, to which her response was rude “you’ve got a fit in with the schedule. I don’t think I will lend you that”. During her first day of Radiation Therapy treatment Michelle had brought her partner for support, and no one asked her partner to join Michelle for further support. After two sessions of Radiation therapy, Michelle asked if her partner could join, to which the response was ‘of course, just let me know which date’. During her treatment
