My expectations for a restaurant are friendly service, wait time is less than ten minutes, and our food and bill brought to us in 15-minute intervals. As I walked into Texas Roadhouse, the worker welcomed me with smiling faces and uplifting personalities. The hostess, servers, and even the managers were very friendly and helped my family and I if we needing something, or if we had any questions. The only complaint I had was the server could have more prompt when bringing my bill. Having a wonderful experience at Texas Roadhouse lead me to have high expectations for Logan’s Roadhouse. The host from Logan’s Roadhouse greeted my family and me with friendly smiles similar to the one at Texas Roadhouse, but as the host began to make her way to our table, she asked me to grab a kids menu for my little brother. I gave her a confused look as I slowly grabbed the kids menu. It is not my responsibility as a customer to bring silverware, kids menus, and bread to my table. I was very unhappy with the beginning of my experience at Logan’s Roadhouse; however, our server was very friendly. When she brought us our steak, she assured that the steak’s temperature was correct. Unfortunately, mine was not, but she quickly brought me a new steak. As my family and I were eating, I heard the manager begin to talk about a customer. Continuing
My expectations for a restaurant are friendly service, wait time is less than ten minutes, and our food and bill brought to us in 15-minute intervals. As I walked into Texas Roadhouse, the worker welcomed me with smiling faces and uplifting personalities. The hostess, servers, and even the managers were very friendly and helped my family and I if we needing something, or if we had any questions. The only complaint I had was the server could have more prompt when bringing my bill. Having a wonderful experience at Texas Roadhouse lead me to have high expectations for Logan’s Roadhouse. The host from Logan’s Roadhouse greeted my family and me with friendly smiles similar to the one at Texas Roadhouse, but as the host began to make her way to our table, she asked me to grab a kids menu for my little brother. I gave her a confused look as I slowly grabbed the kids menu. It is not my responsibility as a customer to bring silverware, kids menus, and bread to my table. I was very unhappy with the beginning of my experience at Logan’s Roadhouse; however, our server was very friendly. When she brought us our steak, she assured that the steak’s temperature was correct. Unfortunately, mine was not, but she quickly brought me a new steak. As my family and I were eating, I heard the manager begin to talk about a customer. Continuing