“I’m not the shoe person, you have to ask Sally,” says a Charlotte Rouse employee without even looking at me and before I could even finish my sentence. I instantly felt uncomfortable and didn’t want to ask a follow up question; for instance, “Who is Sally?” Eventually, I found Sally, she asked what size my feet were, I said “an eight please.” Twenty minutes went by; Sally returned with a pair of nines. I replied, “I’ll try these, but my shoe size is actually an eight,” and huffed, “Why didn’t you say that then?” I apologized and she walked away and got me a ten, and this point an hour has gone by and the shoes were getting larger, instead of getting my what I asked for. I again said, “my shoe size in an eight.” She laughed and said “We do
