The alarm that I had set the night before goes off and I debate hitting snooze and going back to bed, even though I am fully aware that I need to be out of bed and ready by 6:30 am. I am not one to rise before the crack of dawn and run miles to start out my day so I slowly drag myself out of my warm ever so comfortable bed knowing that sleeping in is not an option. This day was to be a day full of first time experiences and once I finished my morning routine, I was enthusiastic to get the day started. I will be attending the Backwoods Festival in Thornville, Ohio which is approximately an hour drive from my home. As I arrive and walk into the woods I take in my surroundings and the beauty in the nature around me overwhelms me. My entire purpose
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This is the first year for their business, Mermaid Tears, as a vendor at the festival, although my cousin and her husband had attended the festival last year. The morning starts out very slow with a very low volume of individuals exploring the pop up shops other than the other vendors walking around. I start to worry that people will not show. Around 10:30am the crowds start to slowly trickle in and I am given the opportunity to speak to potential customers to attempt to assist them with discovering pieces that they may find intriguing. All of the pieces the business has for sale are handmade, my cousin gave me the opportunity to watch her actually make a piece. I was simply amazed by the amount of work that goes into a single piece, from the stone design to the chain itself, all of this is done by hand and hard work. The amount of creativity displayed at the show was absolutely amazing. The amount of people that came into the booth and recognized the business from a previous interaction absolutely amazed me, I was so proud of Devin in that moment. At one point Devin decided that she would like to take a break and be able to explore the festival and her husband Adam would watch over the business for …show more content…
Observing the way they communicated with customers and how that lead to sales was quite interesting. Some individuals really seemed to enjoy the welcoming atmosphere and talking to us, but others completely ignored us and had no desire to have any assistance in the booth. Making sure the customers and potential future customers had a positive experience was the main priority of the day. I really enjoyed shadowing my cousin and her husband on this day. I feel like I can take a lot from this experience and apply it to my life.
Overall, my experience at the Backwoods Fest was positive one. Learning from my cousin and her husband was a truly beneficial experience. I realized how significant customer service truly is in the running of a highly successful business. I am so proud of how far my cousin and her husband have come in the last decade, despite all of the hardships they have faced head on. I am very inspired by their story and the story has taught me that I can achieve all of my major life goals as long as I work hard and keep going even if people doubt me. I look forward to hopefully assisting my cousin and her husband again at another show in the near
This is the first year for their business, Mermaid Tears, as a vendor at the festival, although my cousin and her husband had attended the festival last year. The morning starts out very slow with a very low volume of individuals exploring the pop up shops other than the other vendors walking around. I start to worry that people will not show. Around 10:30am the crowds start to slowly trickle in and I am given the opportunity to speak to potential customers to attempt to assist them with discovering pieces that they may find intriguing. All of the pieces the business has for sale are handmade, my cousin gave me the opportunity to watch her actually make a piece. I was simply amazed by the amount of work that goes into a single piece, from the stone design to the chain itself, all of this is done by hand and hard work. The amount of creativity displayed at the show was absolutely amazing. The amount of people that came into the booth and recognized the business from a previous interaction absolutely amazed me, I was so proud of Devin in that moment. At one point Devin decided that she would like to take a break and be able to explore the festival and her husband Adam would watch over the business for …show more content…
Observing the way they communicated with customers and how that lead to sales was quite interesting. Some individuals really seemed to enjoy the welcoming atmosphere and talking to us, but others completely ignored us and had no desire to have any assistance in the booth. Making sure the customers and potential future customers had a positive experience was the main priority of the day. I really enjoyed shadowing my cousin and her husband on this day. I feel like I can take a lot from this experience and apply it to my life.
Overall, my experience at the Backwoods Fest was positive one. Learning from my cousin and her husband was a truly beneficial experience. I realized how significant customer service truly is in the running of a highly successful business. I am so proud of how far my cousin and her husband have come in the last decade, despite all of the hardships they have faced head on. I am very inspired by their story and the story has taught me that I can achieve all of my major life goals as long as I work hard and keep going even if people doubt me. I look forward to hopefully assisting my cousin and her husband again at another show in the near