I entered the customer service industry because I love the feeling one gets when making another individual happy. I love seeing someone that I have helped go away feeling content and excited about what I did for them. Defining excellent customer service is different for every person and can depend on their previous experience with it. Those with past bad service with think something a little bitter is considered excellent. Other’s think it is when they get something surprising that they were not expecting. I believe that excellent customer service is when not only the service provider rises up and dedicates their energy to providing the customer with the best win-win situation, but when the customer receiving it feels like the provider
I entered the customer service industry because I love the feeling one gets when making another individual happy. I love seeing someone that I have helped go away feeling content and excited about what I did for them. Defining excellent customer service is different for every person and can depend on their previous experience with it. Those with past bad service with think something a little bitter is considered excellent. Other’s think it is when they get something surprising that they were not expecting. I believe that excellent customer service is when not only the service provider rises up and dedicates their energy to providing the customer with the best win-win situation, but when the customer receiving it feels like the provider