Report – Performance Meeting Notes, Trevor Kitt Claas Harvest Centre (CHC) - Warragul
Meeting Notes: Trevor Kitt Informal Meeting – 15 September, 2015 8:15 AM
Meeting was called to discuss Trevor’s management of the spare parts department and the effective delivery of spare parts to the workshop and customers. During our meeting, Trevor reacted negatively towards my requests for him to improve his management of the Spare Parts department. We also discussed the need for continuous improvement in the distribution of spare parts to customers and staff in the workshop. I requested that he work to implement a more productive system to mange the spare parts department in the future.
When I questioned Trevor regarding ordered spare parts being ready …show more content…
Retail display area stock replenished daily
c. The retail display area will be refreshed monthly to display products that are relevant to the season at the time.
Trevor’s response to the three new priorities was mixed and he was hesitant in committing to the new program.
Meeting Trevor Kit Informal Counselling Meeting – Tea Room 27th October …show more content…
Samuel completing 2 to 3 hours per day in spare parts.
We discussed the amount of time that others were subsidising their time to assist with the spare parts department.
Tania commits approximately 1 to 2 hours per day. Typically, Tania completes administration but the majority of her time is spent unpacking and stacking away spare parts following a delivery from Landpower.
Samuel commits a significant amount of time including; picking parts for workshop and general organisation of the spare parts department.
This time spent away from tools and in the workshop including from 1 October to 20 October was approximately 55 hours or 2 to 3 hours per working day.
I raised the issue of staff contributing hours to the spare parts department. Trevor indicated that at this time of year it was a position that required extra people to assist the demand.
Following further discussion Trevor and I came to an agreement, removing Tania as a resource and committing Samuel to no more than 1 to 2 hours per day.
I then reinforced requested actions from Trevor from prior discussions
Meeting Notes: Trevor Kitt Informal Meeting – 15 September, 2015 8:15 AM
Meeting was called to discuss Trevor’s management of the spare parts department and the effective delivery of spare parts to the workshop and customers. During our meeting, Trevor reacted negatively towards my requests for him to improve his management of the Spare Parts department. We also discussed the need for continuous improvement in the distribution of spare parts to customers and staff in the workshop. I requested that he work to implement a more productive system to mange the spare parts department in the future.
When I questioned Trevor regarding ordered spare parts being ready …show more content…
Retail display area stock replenished daily
c. The retail display area will be refreshed monthly to display products that are relevant to the season at the time.
Trevor’s response to the three new priorities was mixed and he was hesitant in committing to the new program.
Meeting Trevor Kit Informal Counselling Meeting – Tea Room 27th October …show more content…
Samuel completing 2 to 3 hours per day in spare parts.
We discussed the amount of time that others were subsidising their time to assist with the spare parts department.
Tania commits approximately 1 to 2 hours per day. Typically, Tania completes administration but the majority of her time is spent unpacking and stacking away spare parts following a delivery from Landpower.
Samuel commits a significant amount of time including; picking parts for workshop and general organisation of the spare parts department.
This time spent away from tools and in the workshop including from 1 October to 20 October was approximately 55 hours or 2 to 3 hours per working day.
I raised the issue of staff contributing hours to the spare parts department. Trevor indicated that at this time of year it was a position that required extra people to assist the demand.
Following further discussion Trevor and I came to an agreement, removing Tania as a resource and committing Samuel to no more than 1 to 2 hours per day.
I then reinforced requested actions from Trevor from prior discussions