Perception: Case's Case Study At Clarkston Industries

Perception is a crucial factor in this case study at Clarkston Industries. Perception is an idea, feeling or opinion about someone or something (Woodnick 17). Susan, Jack’s coworkers have a different perception to Jack. Susan, distribution manager, had perception of Jack being someone who has a similar past to her who. Both of them even with a short experience of being in prison, has managed to learn from their mistake and was able to turn their life around. She offered Jack a job with strong belief that Jack could create a good life for himself again. Susan, however, knew about his part that Jack used to be a convict. It did not affect her perception of Jack because of Susan’s similar past. Jack’s coworkers had perceived Jack as a hard worker …show more content…
Ethical theories provide a guideline to help people to understand, evaluate, and defend conclusion about right or wrong. There can be classified such as Consequential, Rule-Based, and Character (Nelson and Quick 27). First, Susan can use Consequential theories of ethics to consider the solution. Consequential theories focus the consequences or result of behavior (Nelson and Quick 28). Susan may have to considered that Jack’s extremely defensive behavior may come from the fear of being wrongly accused solely from his ex-convict past, and by being firm with the interrogation may help him prove his innocence. Second is Rule-Based theories of ethics that refer the character of the act itself (Nelson and Quick 28). From this standpoint, Susan would place more emphasis on treating Jack with respect and dignity. She could put herself in Jack’s shoes to understand how he would feel and experience. Lastly, Susan could ponder her decision using a Character theory of ethical behavior, which emphasizes the character of the individual and the intent of the actor (Nelson and Quick 28). In this way, Susan will make her decision based on good character of Jack instead of supposing that Jack stole the money. If he were indeed the culprit, this action would have come from good intentions. He might need the money to support his family and himself. Considering from all those theories, in my opinion, Susan should first conduct an investigation to find the actual offender. If there was no clear-cut proof, Susan should not fire Jack. Although Jack was once in jail, he has served his time and is entitled to a second chance. It is unfair for Jack to be fired without establish evidence. According to Nelson and Quick, unethical behavioral by worker can affect individuals, groups, and the company (63). Susan should prevent these bad incidents by setting security cameras around the