Pequawket Ski Resort Attribution Theory

This case describes Miranda, a part-time ski instructor, has perception of the new director Hank at the Pequawket Ski Resort. Over time, Miranda’s perception changed based on some of her experiences at the Pequawket Ski Resort. According to the textbook, “Perception is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment” (Robbins & Judge, 2013, p152). This assignment is going to talk about Miranda’s perception of her situation, and factors that could influence her perception. Also, this assignment will relate the attribution theory with Miranda’s situation in the later section. The different errors and shortcuts that could influence perception and several suggestions …show more content…
Internal attributions are controlled by personal attitude and external attributions are related with outside environment and situation (Robbins & Judge, 2013, p154). Moreover, the individual behavior depends on three factors which are distinctiveness, consensus, and consistency (Robbins & Judge, 2013, p155). Miranda’s behavior is distinctive because Miranda’s reaction is different in the different situations over time. At first, Miranda’s reactions are positive, she talked to Hank actively and want solve her situation (Cohen et al., 1992). Furthermore, for the misinformed schedule, Miranda still reacted positively, so the cause of her positive behavior is internal. However, in the end, when Hank “yelled at her in front of her peers”, Miranda started protest back and thought Hank was misogynist (Cohen et al., 1992). The behavior Miranda protest back Hank is different from the behavior she had before, so this behavior is external cause. Different people have different response to Miranda’s situation. Susan, Miranda’s friends, said that “she had not been felling in the same way” (Cohen et al., 1992). Moreover, Irene said that she had the same feeling with Miranda of Hank, but she would not make waves (Cohen et al., 1992). Therefore, their behavior is not consensus with Miranda. Susan and Irene’s responses were caused by internal attribution (Robbins & Judge, 2013, p154). However, Hank’s behavior was consensus because his responses of women didn’t change in the whole situation (Cohen et al., 1992). Miranda’s actions changed over time, so her response is not consistency (Cohen et al., 1992; Robbins & Judge, 2013, p154). Miranda’s action changed from positive in the beginning to protest back Hank in the end (Cohen et al., 1992). Hank’s behaviors