Penalized Patients

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Ana,
Completely agree with you. The hospital should not be penalized for the noncompliant patients, there is nothing we can do for that kind of patients or family members. Our responsibilities are to provide best possible care and services but we cannot go to every patient's home to ensure that they are following instructions, they should have some responsibility for their health. We can provide clear discharge instructions and make sure they understand the instruction by asking them to repeat the

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