Pcs Case 7

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Physician Care Services, Inc. (PCS) is own by three physicians who each own a percentage of the stock, three owns 20 percent and one percent. PCS is a for-profit corporation founded in January 2000 and offers nonemergent care services in two locations at the Alpha Center which is outside the city limits of Middleboro in Mifflenville and at the Beta Center in Jasper, which is close to the Jasper industrial park and suburban neighborhoods. PSC goals are to provide the best medical care for their patients, PCS is only able to provide the community member with ambulatory care and if the patient requires hospital care, they will be escorted to the hospital via ambulance.
Each center of PCS specialized in providing services that are deemed convenient,
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PCS would need to measure its ability in order to attract new and retain loyal clients, by measure the customer satisfaction survey which can be conducted within the clinic, direct feedback from interaction with a health practitioner, and evaluate the reason for patient …show more content…
The same data will also be able to give an understanding of the type of office visit patient is consulting for and the amount of each service being render. In order for the organization to be able to succeed in the new era of health care reform, the must measure the cost of getting new patients, through marketing services and public relations services. It is also imperative for staff to contribute the organization productivity because staff productivity provided a direct impact on the organization’s performance and affect the business from all aspects. Hence, the front desk staff, who checks in the patient, the billing staff who verify patient’s coverage and eligibility, the doctors, Nurses, and medical assistant who provides medical

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