I am glad to hear that you have had a positive experience with your patient portal. My experience has been less than positive. I can access lab results but my physicians do not use the portal regularly also, the portal is not very user-friendly. I have noticed that the portal is not very user-friendly or intuitive, as a patient, I have gotten frustrated with attempts to navigate within the patient portal. Consider this, if a user with computer skills, like me, has difficulty with the portal; how much more trouble will patients have if they have little to no computer skills.
Obviously, patient portals are useful in healthcare but unless their use increases the potential of patient portals will remain untapped. Consider this, almost everyone
Obviously, patient portals are useful in healthcare but unless their use increases the potential of patient portals will remain untapped. Consider this, almost everyone