Communication between healthcare professions and patients is fundamental in establishing and understanding the medical and personal needs of the patient, this allows the needs to be met by the clinicians. Effective communication is important for patients prior, during and after procedures as good communication decreases anxiety, enhances coping abilities and adherence to treatment (Lavender 2010). Ineffective or incomplete communication can lead miscommunication and the opposite of what patient wants could be done leading to potential harm and the needs of the patient not being met. This essay will examine the methods of communication that nurses use in practice, in the context of respiratory medicine. Firstly, this essay will examine listening
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This could range from the name they would like to be addressed with or complex decisions about the goals of care. Cultural sensitivity influences the style in which a patient might want to be addressed as some cultures like to be addressed by their family name and like a formal relationship with healthcare professionals whilst others might want an informal relationship and this would involve them being referred to by their first name. Complex decisions could be if a patient with interstitial lung disease must decide if they want a lung transplant or to continue with their medications and not undergo the transplant. Guided communication from the multidisciplinary team offers the patient will the information needed and assists the patient to articulate their preference and what they believe is best for them. Eye contact is vital whilst communicating as it demonstrations to the patient that the nurse is listening and the nurse is interested in what is being said, if a patient is lying in bed or sitting in a chair there should be an effort made to be at the same eye level as the patient. This enables the patient to feel respected but also decreases the distance between the nurse and the
This could range from the name they would like to be addressed with or complex decisions about the goals of care. Cultural sensitivity influences the style in which a patient might want to be addressed as some cultures like to be addressed by their family name and like a formal relationship with healthcare professionals whilst others might want an informal relationship and this would involve them being referred to by their first name. Complex decisions could be if a patient with interstitial lung disease must decide if they want a lung transplant or to continue with their medications and not undergo the transplant. Guided communication from the multidisciplinary team offers the patient will the information needed and assists the patient to articulate their preference and what they believe is best for them. Eye contact is vital whilst communicating as it demonstrations to the patient that the nurse is listening and the nurse is interested in what is being said, if a patient is lying in bed or sitting in a chair there should be an effort made to be at the same eye level as the patient. This enables the patient to feel respected but also decreases the distance between the nurse and the