It is “an approach to practice that measures variance in ideal and actual care” (Cherry & Jacob, 2014, p. 400). It is also described by Johnson as a set of “methods [that] are implemented to close the gap” (as cited in Cherry & Jacob, 2014, p. 400). We can combine the two into a common definition: Quality improvement is the difference between the best care we intend to provide and the care that is actually provided, along with the ways we can move care provided closer to the intended standard of care. As nurses, the quality of care we provide to our patients is very important. Not only does the care we provide reflect on ourselves as health care providers, but also on the care team, the unit, and the hospital. If lower quality care is provided, avoidable errors are made, and substandard service is provided to patients in our care, we are held responsible and it reflects poorly on the place we work. This may lead to the patient passing on their poor experience to others who then pass it along to even more people, resulting in a large group of people who will probably never visit the hospital in question because they have heard bad things about its quality of
It is “an approach to practice that measures variance in ideal and actual care” (Cherry & Jacob, 2014, p. 400). It is also described by Johnson as a set of “methods [that] are implemented to close the gap” (as cited in Cherry & Jacob, 2014, p. 400). We can combine the two into a common definition: Quality improvement is the difference between the best care we intend to provide and the care that is actually provided, along with the ways we can move care provided closer to the intended standard of care. As nurses, the quality of care we provide to our patients is very important. Not only does the care we provide reflect on ourselves as health care providers, but also on the care team, the unit, and the hospital. If lower quality care is provided, avoidable errors are made, and substandard service is provided to patients in our care, we are held responsible and it reflects poorly on the place we work. This may lead to the patient passing on their poor experience to others who then pass it along to even more people, resulting in a large group of people who will probably never visit the hospital in question because they have heard bad things about its quality of