Although all 2012 TAP site volunteers need to complete Volunteer Standards of Conduct (VSC) training, not all need to complete it in this specific format.
• Site Assistants, Translators and Technology Assistants should complete the training contained in this document Tax Preparers, Quality Reviewers, Greeters/Screeners and Site Leaders all complete some in-person training, which already includes VSC. These volunteers do not need to complete the training in this document, unless otherwise instructed by a Ladder Up staff member or trainer.
WHAT ARE THE STEPS TO COMPLETE VSC?
If you’ve determined you need to complete VSC in this format, please do the following:
1. 2. Read the material …show more content…
(Certification; Intake/Interview Process; Quality Review Process; Reference Materials; Volunteer Agreement; Timely Filing; Title VI: Civil Rights Act of 1964; Site Identification Number; Electronic Filing Identification Number; Security, Privacy and Confidentiality)
I will not accept payment or solicit donations for federal or state tax return preparation. I will not solicit business from taxpayers I assist or use the knowledge I gained about them (their information) for any direct or indirect personal benefit for me or any other specific individual. I will not knowingly prepare false returns. I will not engage in criminal, infamous, dishonest, notoriously disgraceful conduct, or any other conduct deemed to have a negative effect on the VITA/TCE programs. I will treat all taxpayers in a professional, courteous, and respectful manner.
FAILURE TO COMPLY WITH STANDARDS OF CONDUCT
Violating any of the Standards of Conduct or creating harm to taxpayers in any way may result in: • • • • • Termination of the partnership between the