PESTEL Analysis: Chipotle Analysis Of The Fast Food Industry

Improved Essays
Overview

In order to develop a successful strategy for a business, it needs to analyze both the external factors of the industry and the internal factors of the business. There are many tools that can be used to analyze the external environment. This paper will analyze the fast food industry, where Chipotle Mexican Grill, Inc operates, by using PESTEL analysis and Five Forces model.

The PESTEL Framework

It is an analytical tool that describes a framework of external factors that is used for strategic planning and managing. The framework studies and analyzes six different factors, including political, economic, sociocultural, ecological and legal forces. It helps businesses in identifying and analyzing external factors that influence the
…show more content…
The first factor is that consumers nowadays have become more health-conscious about what they eat. That might lead fast food restaurant companies to add healthier selections within their menus to adapt to this trend. Second, changes in customers tastes and preference have a significant impact on fast food businesses. For instance, US consumers became more demanding for authentic ethnic cuisine like Latin American foods (Passport 2016). Third, growing ethnic diversity is one the factors that affects fast food restaurant companies. Increasing the immigration rate has lead to an increase in ethnic diversity, which require companies to understand different cultures and tastes and try to meet them. Fourth, consumers tend to request additional services from these restaurants, including drive-through service, online ordering, and home delivery options. These services affect businesses due to the increasing costs. If a business promotes to offer more convenience for its customers by offering home delivery, the delivery might cost the business more than the delivered meal …show more content…
First, environmental lobbyists and many of the governments are pressuring the fast-food restaurant companies to become more sustainable and developing green, environmentally-friendly products. This factor influences businesses’ performance and their brand image because many governments levy huge fines upon companies for polluting. On the other hand, businesses are rewarded for having positive efforts toward the environment. Second, the environmental awareness increases among consumers, and they appreciate the companies in adopting CSR programs. Consumers in the industry are willing to switch brands easily if they realize a business is ignoring its environmental duties. Therefore, that could be a significant opportunity for fast food restaurants to position themselves as ‘green’ in order to gain customer loyalty and change or improve the bad image that associated with companies in this industry. Third, there are some common environmental factors that might impact businesses’ performances such as waste disposal laws, environmental protection laws, and energy consumption. However, that might benefit businesses, for example, in reducing costs, increase efficiency, and satisfying all the

Related Documents

  • Improved Essays

    Both Chipotle and Chick-fil-A have similar philosophies about fresh and organic food supplies. The two fast-food restaurants are used to analyze internal processes, concepts and tools. A flowchart is depicted to show a visual representation of the original supply chain that may have led to Chipotles food contamination crisis. An additional flowchart is included to suggest an improved way to supply the Chipotle restaurant chains to prevent such an incidence. Chick-fil-A is analyzed and a flow chart is presented to evaluate how the manufacturing process can be improved to remain competitive. In addition, recommendations and rational to not use other concepts and analytical tools are discussed. The fast-food restaurant industry benefits from…

    • 1043 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    The article Fast Food: Four Big Names Lose is a textual analysis of different fast food restaurants and what consumers actually want from them. In the article thy describe the criteria customers used to judge some of the top fast food chains. Some of the criteria they used included service, value, and quality. The article goes on to use these criteria to compare restaurants like McDonalds, Wendy’s, Taco Bell, Chipotle, Subway, and Chick-fil-A. Consumer Reports, the author, shows in the article that some of the bigger names in business including McDonald’s, Burger King, and Wendy’s rate as some of the worst restaurants in comparison to some of the lesser known places like In-N-Out Burger, Burgerville, and Culver’s.…

    • 701 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Chipotle Mexican Grill was founded by Steve Ells in 1993. The concept of the restaurant was inspired by the foil wrapped mission-style burritos Steve ate while working in San Francisco, California. When he proposed the idea to his friends and family, they were not too supportive about it. His dad’s response was “So you have six years of pretty expensive schooling here, and it's going to be burritos and tacos? Are you serious?”. However, after trying the burrito at one of Steve’s dinner parties the family and friends were on board with the idea. Steve Ells opened the first restaurant in Denver, Colorado with monetary help from friends and family. Steve’s dream was…

    • 1232 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    Chipotle Analysis

    • 132 Words
    • 1 Pages

    Berfield follows Chris Collins, a 32-year-old Web developer and photographer who lives in Oregon. The article starts by explaining that Collins and his wife are conscientious about eating organic food. On Oct. 23, Collins ordered his regular Chipotle meal and became sick the next night. He discussed how this was caused from an E. coli outbreak at Chipotle. This diagnosis had a major impact on his life. Therefore, he sued Chipotle, seeking unspecified damages. Berfield goes on to explain how Collins was among 53 people in nine states who were sickened with the same strain of E. coli. Collins stated that they fell for Chipotle’s branding. Berfield discussed the timeline of events around Chipotle’s crisis. She talked about how Chipotle’s executives…

    • 132 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    What was the specific hypothesis for your observation study? There would be more people leaving Chipotle around lunchtime outwardly happy, than there would be unhappy. What was the source of this hypothesis? It was a casual observation made by the researchers while eating at Chipotle that more people were outwardly happy than unhappy after eating Chipotle during lunchtime (in this case, between 11:30am and 1:00pm).…

    • 65 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    While the fast casual segment of the restaurant industry is the smallest it also is the fastest growing with an 11 percent growth rate between 2007 and 2011 (Pearce & Robinson, 2014, p.g. 18-3). Chipotle Mexican Grill (CMG) quickly became the front-runner in the fast casual dining industry by going against the traditional ideology of its competitors. Reduced prices, easily prepared menu items, and streamlined operational management have been the customary business strategy for the fast food industry. Instead CMG has challenged these dominant industry trends by focusing its mission on sustainable food sources, investing in a quality workforce, and avoiding franchising.…

    • 814 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    In considering the macro-environment, the importance of analysing the factors that can have an effect or influence the demand and supply of an organisation must be put into application (Kotter and Schlesinger, 1991). According to Dr. Paul (2014) “A PEST/PESTEL analysis is a framework or tool used by marketers to analyse and monitor the macro-environmental factors that have an impact on an organisation”. The PESTEL factors are those components that make up the macro-environment. These factors include political, economic, social, technological, environmental and legal factors. According to Kotler (1998), PESTLE analysis is an effective vital tool that is used in understanding the markets increase or downturn, organisation position,…

    • 1345 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    The purpose of this report is to provide analysis result and the recommendation for Managing Director or Chief Executive Officers (CEO) of Chick-fil-A company in term of opportunities for its expansion from nationwide to become a multinational business by using PESTEL analysis tool to examine the macro environment in Thailand.…

    • 329 Words
    • 2 Pages
    Improved Essays
  • Great Essays

    This is to maintain strong relationships with their suppliers and get a long-term supply of their high quality coffee beans. They should always stay alert on related policies and regulations that were implemented by health authorities to continue a smooth business.…

    • 1147 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Basically, in any business, there are always has the PESTEL analysis, same goes to McDonalds. PESTEL is an analysis of the external macro environment in which a business operates. According to (2008), PESTEL stands for political, economic, social, technology, environmental, and legal factors.…

    • 822 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Burger King must always account for sociocultural influences in its remote/macro-environment. The social trends and changes and their impacts on consumers and employees are considered in this part of the PESTEL/PESTLE analysis. The main sociocultural external factors affecting Burger King are as follows:…

    • 1067 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    The Porter’s five force model is used to evaluate the competitive environment of the company. PESTLE analysis is used to assess the external environment of the company. SWOT analysis is used to understand the external and internal facto This gives us the understanding of the external environment and challenges in which the industry is operating. I have also studied the internal environment at each of the Brands owned by IHCL to understand their competitive advantage in depth.…

    • 1394 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    This is a framework used for conducting a scan on potential factors that affect the organizations ability to meet its objectives if not managed (Webster & Williams, 2010). It gathers information from the macro environment that affects the strategic operations of the company from the external environment.…

    • 710 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    - Consumers of fast food focus on taste, price and quality - in that order. The food is often highly processed and prepared on an assembly line and the fast food restaurants focus on consistency of experience, affordability, and speed. Fast food is desirable for the low price, and consumers are price sensitive. The fast food restaurants have a consistent, simple look, feel and even music in each location. Customers typically order and pay at a counter or window, and then take food out or grab a tray to sit and eat. Meals are short, there is no table service and condiments are usually centrally located rather than the table top. Menus are usually same from location to location, and consumers enjoy a recognizable, familiar experience no matter where they are, with a dependable level of quality. Meal choices are inexpensive, with options of combo meal packages combining “signature” mains with sides and a…

    • 1108 Words
    • 5 Pages
    Great Essays
  • Superior Essays

    - Analysis of the external (in relation to the company) environment, which includes markets, sources of supply, and more. The analysis reveals the factors that contribute to the commercial success or creating an obstacle to this. The analysis formed a data bank to make informed marketing decisions.…

    • 2159 Words
    • 9 Pages
    Superior Essays