PECO Childcare Case Study

This proposal is about developing a childcare center that services the employees of PECO Energy Company. PECO is in Philadelphia, PA and is the largest utility company in Pennsylvania. The company has 3,100 employees and of this number 44% of the workers have children that they take care of under the age of 12. The company has two call center departments and 24% of them have children. Since 2013 the attendance rate in the call center has significantly dropped. In the last year, on average, there are close to 31 call outs a day. When management turned in their semiannual attendance forms, the number one reason for call outs was due to child care issues. Employees didn’t have any one to watch their children or due to the sporadic work schedules many of our essential person-nel are required to work, employees were not able to find child care facilities that fit their scheduling needs. …show more content…
A way to not only help our call center employee attendance numbers but a way to help all our employees with af-fordable, around the clock or as needed childcare? This proposal will show how having accessible and affordable childcare help will boost attendance, customer satisfaction em-ployee morale, work productivity and company profit. The proposal has been broken into eleven sections. The first section will cover the approach that will be used to implement this project. The Approach section of the pro-posal will explain what methods and tasks are used to complete work that is needed to get the center done. Program guidelines, promotions, staffing and statistics will also be cov-ered in the approach section.
The project team structure will be covered in the second section of the project proposal. A chart is presented in this section which provides the name and department of each project team member and includes a brief summary of each member’s job responsi-bility within the